First. - Parts and object: These conditions are the co ntrato that electronically, and if you want to purchase one of the products offered on the web site https://www.ciberwatch.com/ (hereinafter the "Web" or the "Website") against payment of the price publicly exposed, formalizas, as a customer, with LOYSAN ECONOMIC ACTIVITIES, SL, established in C / Mercado, No. 4, CP 03501 Benidorm, Alicante, Spain, with CIF: B54915046, and registered in the commercial register of the province of Alicante , volume 3.943, folio 81, Section 8, page a-149821, which operates in the trade under the trademark Ciberwatch ® brand. From now on, CIBERWATCH.
SECOND.- acceptance of these conditions of purchase: E l box marking acceptance of the conditions of purchase provided on the Website, it means that, while adult enough to take with c apacity contractual obligations, has s carefully read, understand and agree s sexpressly the content of the These conditions of purchase.
These conditions will have an indefinite validity period.
Third .- Contact and Customer Care: For comunicart and with CIBERWATCH directly and effectively, s can send an email to the following address: info@ciberwatch.es or contact on mobile customer: +34 966 831 261 or +34 633 284 488.
Fourth.- Basic characteristics of products: The characteristics of the products will be detailed in each of the pro duct s profile published on the website, indicating the brand, materials, functions, dimensions and other properties.
The photographs of the products shown on the Website are intended to show them as faithfully as possible to reality. However, due to causes beyond the control of CIBERWATCH, such as the quality of the monitor or screen of the user's device, the colors, shapes or characteristics of the products may be altered, so we recommend that you check the appearance of the product using, for the purchase of any of them, a terminal that has a monitor or quality screen. In addition we recommend that you check, prior to land acquisition, product description and characteristics contained in the data sheet published on the Website.
Fifth .- Purchase procedure:
5.1. Previous legal notice: Please be advised that the procedures for procurement by purchasing the products offered on the Website are those described in these terms of purchase as well as those specific to be put on the screen the user 's browser at the time of recruitment.
C onocerá s features, price, taxes and total shipping costs before confirming the purchase. Shipping costs will be borne by the buyer, except the free shipping for certain products and / or circumstances set (such as free shipping for purchases over a certain amount or a certain territory)
Published prices on the Website they are in Euros and include VAT and / or any other tax which may be applicable.
CUSTOMS INFORMATION: If you're going to place an order for products on the website so CIBERWATCH make delivery in a country outside the European Union territory could come s required to pay import duties and taxes, which will be charged at the time when the package reaches its destination.
Any additional amount due to customs clearance run from your account. CIBERWATCH has no control over such amounts. Customs policies vary significantly from one country to another by l or for more information, please refer s t and the corresponding customs office.
In addition, when you s an order through the Web Site from a country outside the European Union territory, formally the law considers you as an importer and should s therefore comply with all laws and regulations applicable in the country that receives s the product. Also we are warned that international shipments are subject to opening and inspection by customs authorities.
For information purposes , we indicate that all products of CIBERWATCH are subject to the applicable legal guarantee at all times for consumer and CIBERWATCH liable for faults that become apparent within two years from delivery of the product, provided the terms of Royal Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users (hereinafter TRLGDCYU) and other complementary laws.
5.2. Language: A oday the procurement procedure can be conducted in Spanish and English. In case it could be carried out in another language it will be indicated before starting the contracting procedure.
5.3. Copy of the conditions attached to the purchase: CIBERWATCH not keep a copy of these conditions s linked to each purchase, so we recommend that you keep s copy thereof on every purchase. However, with the order confirmation, we will provide downloading A copy of the conditions that you accepted in a durable medium.
5.4. Technical means: The Web site does not have technical means to identify and correct errors in your data Introduct ion to salv or detecting whether any field, it is necessary to process the order, pending filling.
5.5. Product Catalog: You can access the catalog of products offered by clicking on each one sections that appear in the menu on the homepage and can consul tar different subsections and refine your search of products according to different criteria .
If you are interested in any product, you can s click on it, accessing the same tab where you will find s description and characteristics.
5 .6. Register the client account: To make any purchase, it requires that you create a user account named "my account" so you do not have s to fill the form with all the data every time you make a purchase s. The registration procedure is very simple:
If you click on "My Account" in the start menu of the Web, you 'll have the option to log in if you already have a customer s account by entering the email and password you've done recorded at the time of registration.
If you do not have s client account must s enter t or email address and click the button "Create new user", by accessing a form you must provide the following information: name, ID number, telephone , email address and c ontraseña your choice and record the shipping address.
You have the option to subscribe to the service of sending commercial communications promotional nature of CIBERWATCH.
After reading the terms of use and privacy policy, which will s access the link s set s, if s according to them, should s mark s box s acceptance willing s for this purpose.
CIBERWATCH will send a confirmation email in case the registration is completed successfully.
Once registered, you will have access to t or customer account, called "My Account", providing the system with your username (which is the cor e reo provided at the time of registration) and your password Na (which will be there s chosen at the time of registration l). If you have forgotten s u s password, you must s click on the link "Forgot password?" And CIBERWATCH will provide a new password that you can change in the control panel placed at your disposal.
"My Account", we offer you a control panel where you can s complete and / or modify t us personal data, d and sending and / or BILLING ON and addresses change your password.
Note that s will be responsible for the data provided to CIBERWATCH s must be updated, be complete, accurate and truthful. CIBERWATCH in no event be liable for breach of such requirements on the data you provide.
You must be di gent when managing t us passcodes and is also responsible for the election loss, Sustrac tion or unauthorized t u username and / or password and the consequences use of it may arise . Passwords are personal and not transferable.
It forces s to communicate immediately to CIBERWATCH both the loss of t u s access codes (e-mail and / or password), regardless of the cause of he himself, as cu Alquié r danger or impairment in t or confidentiality answering otherwise, of any loss or damage caused by access verified through that s passwords.
You can dart and unsubscribe at any time as a user / a registered / to the Web, communicating by e - mail or through the control panel we offer you "My Account".
5.7. Product procurement process: To proceed with the purchase of any products offered on the web, you must s click on the "Buy" button, and repeat if you want s to make any other order.
You can go consulting the products that you are adding in your shopping cart by clicking the "MY PURCHASE" button, where you can eliminate those products that you do not want to buy or continue buying.
To continue with the purchase of selected products, you can click on the button "CHECKOUT" or "CHECKOUT" and you must identify yourself with your client details , in case you already dispongas your client account, or proceed register as a new customer for your client account, in the manner explained in the previous section.
Once you have registered or identified as a client, you must select the payment method and press the Continue button.
Next, the system will show a summary of the shopping cart with the delivery address and / or billing, detailing shipping costs and applicable taxes.
Before confirming the order, you should read the conditions of purchase and should be subject, check the box for acceptance established for this purpose and press the "CONFIRM ORDER" button.
CIBERWATCH will send a confirmation email in case you complete the process successfully, which will indicate the details of the order placed, the amount of the purchase, the cost of shipping, address shipping and / or billing provided s, the form of payment as well asthe ability to download a copy of the conditions that you accepted in a durable medium.
5.8. Payment: You can choose the following forms of payment s:
- Payment med iante credit / debit cards: The charge on your card It will be performed in real time through the virtual TPV, once it is found that the data reported are correct. CIBERWATCH not store any data on your credit / debit card. At the time of processing your order, t u card data will be transmitted encrypted using an SSL certificate and absolutely safely the financial institution with the sole purpose of the realizac ion payment for your request.
Credit cards / debit cards are subject to validation checks and authorization by the issuer of the same, but if a company does not authorize dich payment, we can not consider formalized the purchase agreement. If you choose this payment method, you are ensuring that you have full authorization for the use of l a card with which you make payment for your order.
- Payment by bank transfer: If you choose this payment method, and you end lifting the whole process and confirmed the order, CIBERWATCH tea indicate (on the Web and via email) the number of cuen ta for payment. You need to state the order number in the concept of transfer. The order is not considered done until the amount transferred to the account of CIBERWATCH is received. If after five calendar days since the order was placed, the transfer was not verified, the order will be automatically canceled.
- Payment by PayPal gateway: To pay with this system, you must have an account USER Journal of PAYP to and make sure the shipping address provided by PayPal is the same as that provide to CIBERWATCH.
For more information visit Paypal website:
https://www.paypal.com/es/home .
- Payment on delivery: If you choose this payment method, we inform you that verification is required, so call contact form to notify shipping. You must pay the amount of the purchase to the delivery company of the transport company, at the time of delivery of the contracted product, plus the shipping costs, as well as, if applicable, a surcharge that is detailed in the purchase summary.
This form of payment entails a commission of 4.5% on the amount of the item, and a minimum of € 4. It is the commission that the transport companies apply to us for the management and remission of the amount. This payment option is not valid for orders destined for territory outside the European or the Canary Islands, Ceuta and Melilla Union and also for payment of watchbands and Argyor brand items.
- Payment by service "PAGA + TARDE": If you want to make payment by installment of didos pe made through the site, you can s apply for funding through the platform https://pagamastarde.com/ under the terms, deadlines, requirements and conditions PAGAMASTARDE SLU with registered office at Paseo de la Castellana 95, Torre Europa, 9th Floor, 28046 ̶ Madrid (Spain) and CIF: B-65528499 , Holder of said platform (hereinafter, PAY LATER +), established at the time of contract with that company the aforementionedfinancing.
We note that PAGA + TARDE is a service CIBERWATCH foreign financing, for which CIBERWATCH pays a commission to provide another form of payment users l Website. Such fee shall not be passed on or charged to the customer under any circumstances, be assumed in full by CIBERWATCH.
It is PAGA + TARDE in all cases which decides whether to grant or not a particular funding based on risk analysis the relevant department performs PAGA + TARDE.
W ithin options enabling platform PAGA + TARDE, you decide the time and the amount that best fits us at circumstances. You must enter data q ue platform PAGA + TARDE request and from PAGA + TARDE, if any, will confirm the grant or funding.
The terms and conditions of financing PAGA + TARDE are provided in the contract PAGA + TARDE offers you during the hiring process service funding.
PAGA + TARDE should inform the total price of the products and / or services purchased, including taxes, the number of months of deferment, the interest rate charged, total interest payable, the final price to pay for your purchase, which is the sum the total price of the cart that you bought plus interest charged by PAGA + TARDE.
If you choose to defer payment of the products purchased by service PAGA + TARDE, expressly accepts s data at our disposal are communicated to PAGA + TARDE with the sole purpose that you can process your request for financing.
Sixth .- AVAILABILITY and delivery orders:
6 1. Product Availability: Items offered through the Site W eb are available for shipment to any territory, as provided in these conditions of purchase.
It accordance with the provisions of Article 110 of the TRLGDCYU, if not execution of the contract by CIBERWATCH, not be available contracted well, will s informed of this unavailability and recover s, without undue delay, the sums there s paid under it.
6 2. Delivery: Delivery of orders will be held at the postal delivery address freely have designated at the time of registration or at a later time, always before ordering, then proceeding to payment. In no case will orders be delivered in post office boxes.
CIBERWATCH assumes no liability if product delivery is not carried out on the grounds that the data you provided s ean false, inaccurate or incomplete, or for reasons beyond the carrier, assigned for this purpose, as could be the continued absence of the recipient.
In case of absence of the recipient at the time of delivery, the transport company will leave notice indicating how to proceed to establish a new delivery. If it is not possible to leave the said notice, transport enterprise to contact you by phone. If these efforts turn out fruitless, CIBERWATCH will send an email to the address you provided, with the proper instructions to solve the incident.
Shipments are made through transport companies contracted for that purpose by CIBERWATCH, as long as the choice of either not detrimental to you.
6 3. Identifying the addressee: At the time of delivery, the carrier designated by CIBERWATCH may request the customer receiving the product referred to is identified, exhibiting, where appropriate, the corresponding identity document (DNI / NIE / Passport), or in the case of acting on behalf of a legal entity, the legal title of representation, all in force.
In the case of a person outside the holder of the order who will perform the collection, it will only be permitted if such third party is duly authorized under the subscription model posing licenses for taking orders detailed below:
AUTHORIZATION MODEL OF ORDER COLLECTION:
D / D.ª ______________________, of legal age, with address in _____________________________, provided with ID number _________________ and holder of the order number _________________________, expressly authorizes D./Dª________________________________, of legal age, provided with ID number ________________________ and with address in ________________________, to pick up or receive in your name the referred order.
On________________________, to _____ of ____ of 20___
For this purpose, it is necessary that at the mo ment of the removal order, the person who does it, give that authorization completed in all respects and signature da by the holder of the order, biendo also exhibit copy of the identification document (ID / NIE / Passport) or if, acting on behalf of a legal person, the legal title rep resenting all in force.
Seventh .- Shipping fees and delivery deadlines:
7 1. Shipments to Spain and Portugal:
Rates: All shipments to Spain and Portugal are free.
P loop Delivery: 24 hours on weekdays
7 2. Shipments to the territory of the European Union (except Portugal):
Rate: Shipping costs orders for amounts less than € 200,00 will have a fixed cost of € 13,00. They will be made by certified mail insured for the amount of the item.
Shipping costs will be free for orders totaling more than € 200.00.
Delivery term: 3 days, on weekdays.
7 .3. International shipments (outside the territory of the European Union):
Rate: Shipping costs orders for amounts less than € 250,00 will have a fixed cost of € 89,00. They will be made by certified mail insured for the amount of the item.
Shipping costs will be free for orders totaling more than € 250.00.
Delivery term: 3 to 5 days, on weekdays.
7 0.4. Specific conditions for international shipments, and the Canary Islands, Ceuta and Melilla: International shipments, and the Canary Islands, Ceuta and Melilla territories not forming part of the customs territory of the European Union, so that such shipments may be subject to taxes and / or tariffs, must assume the recipient any rights are realized and import taxes, which must be satisfied at the time the order is received. Any additional amount due to customs clearance shall account of the recipient. CIBERWATCH has no control over such amounts so, for more information, we advise you to consult with the relevant customs office. In addition, in the case of the Canary Islands shall s pay the IGIC (IGIC).
Eighth .- Prices invoice:
8 .1. Prices: Prices of produc cough will be published in the W eb and include VAT and any taxes applicable at all times and must be fully paid at the time of ordering.
8 .2. Billing: The bill for the purchased products will be issued by CIBERWATCH and shall include value added tax (VAT), if any, is appropriate for the rate applicable at all times.
Expressly consent to the issuance of electronic invoicing and referral email. You can revoke such consent and request the bill on paper by sending an email to that effect to the address: info@ciberwatch.es .
Ninth .- Warranty: CIBERWATCH will deliver the products which comply with the contract, that is, that fit the description made to the specifications made by you and who possess the cu alities product that has been submitted through the Web site and answer any missing of conformity that exists at the time of delivery of the product.
As provided in Article 123 of the TRLGDCYU, CIBERWATCH be liable for any lack of conformity of the pr oducts are apparent within two years from delivery.
Tenth. - Procedure d e Complaint: In the case of non-compliance, in case of error, defect or damage attributable to CIBERWATCH, you must inform CIBERWATCH s through email info@ciberwatch.es in plaz or two months since you had it nowledge c, t us indicatingdata, the reference number of the purchase and s s anomaly or defect s detected.
Failure to comply with this deadline does not mean the loss of warranty, or loss of the right to appropriate sanitation, but as stated in the applicable standard, will be s responsible for the damages actually incurred by the delay in communication.
10 .1. European online dispute resolution platform: It is reported that if you are resident in the European Union, s also offers the possibility of going to the ODR platform (Online Dispute Resolution - Online Dispute Resolution) via the following link:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
Through this platform, consumers and merchants are allowed to submit claims through an electronic form available in all the languages of the European Union, for all matters related to electronic commerce or provision of services on the network, in accordance with the provisions of the Regulation. 524/2013 of the European Parliament and of the Council of 21 May 2013 and Directive 2013/11 / EU of the European Parliament and of the Council on alternative dispute resolution for consumer.
Eleventh .- Law d e Discontinuance: We inform you that you are entitled to withdraw from this contract within 14 calendar days without justification.
The withdrawal period shall expire 14 calendar days from the date of delivery of the product contracted (or date of acquisition of the material possession of the product) to you or the person you designated for collection other than the carrier.
To exercise the right of withdrawal, you must Report t u decision to withdraw from the contract by an unequivocal statement (eg a communication sent by email or mail). For this purpose, you can use the model withdrawal form below, although its use is not mandatory:
Model withdrawal form in accordance with Annex of Consumers and Users Act 2007 (s can copy and paste the form below into an email and complete data if t us s wish to withdraw from the contract):
CIBERWATCH Attn. , Residing in Benidorm (Alicante), C / Market, No. 4, CP 03501.
Email Contact: info@ciberwatch.es
I hereby communicate / communicate that we desist / desist from the contract of sale of the following product _______________ [identify product], whose order was made with date ___ / ___ / 20__, and was received with date ___ / ___ / 20__
Name of / the CLIENT / S: ________________________________
Domicile / the CLIENT / S: ________________________________________
Date of notification of withdrawal: ___ / ___ / 20__
To meet the withdrawal period is sufficient that the communication concerning the exercise of this right is sent before the expiry of the deadline.
11 .1. Consequences of the withdrawal: If you've exercised and communicated your right of withdrawal, CIBERWATCH will provide precise instructions for returning the order on which Ejerc st u ita right of withdrawal, expressly indicating the address where you musts perform it .
You should s bear the direct cost of returning the goods in case of withdrawal, owing to this end, hire the courier or post it may deem s appropriate, warning that in no event shall any return made in the form of "freight will be admitted due ".
We will refund all payments you made at the time of placing the order, including delivery charges you have taken (with the exception of the additional costs resulting from the choice of you a different mode of delivery to the least expensive mode CIBERWATCHordinary delivery offer), without undue delay and in any event not later than within 14 calendar days from the date on which he has communicated yas CIBERWATCH the decision to exercise your right of withdrawal, may CIBERWATCH retain such reimbursement until he has received the goods, or until s supplied evidence of returns and exchanges on of the same, depending on what condition is met first and in both cases the direction indicated by CIBERWATCH to that end.
It will proceed to make a refund using the same payment you have used for the initial transaction.
You must return or deliver goods directly in the direction indicated by CIBERWATCH, without undue delay and in any event not later than within 14 calendar days from the date on which we communicate the decision to withdraw from the contract. The deadline is met is if you make s the return of the goods before the period has ended.
S nly be s responsible for the decrease in the value of the goods resulting from a manipulation different from that necessary to establish the nature, characteristics and operation of the goods.
11 0.2. Withdrawal from a contract linked to financing to consumers and users: When you exercise the right of withdrawal, and the price to be paid for it is fully or partially funded by the platform PAGA + TARDE, exercise the right of withdrawal will involve time the resolution of the financing agreement with PAGA + TARDE without penalty to you.
If you exercise your right of withdrawal on a product purchased from CIBERWATCH and funded by PAGA + TARDE only have s to communicate to CIBERWATCH t u will withdraw as provided in these conditions, without further ado, being CIBERWATCH which deal the management PAGA + TARDE repayment of amounts that have been satisfied him.
Twelfth. Withdrawal of defective products: In case the products delivered do not conform to contract, damaged or found to be defective, you must contact Ponert and CIBERWATCH via mail info@ciberwatch.es or any customer phone published on the website and detailed in paragraph 1. facilitating data / the product / s purchased / s, and indicating what the defect detected , the date on which you placed the order and the delivery date, as well as name, surname and email. CIBERWATCH will indicate how to proceed.
In any case, checked the product defect, it will be required to reimburse all expenses (including shipping costs you've taken), with the costs borne by CIBERWATCH return.
Thirteenth. And jurisdiction applicable law: These terms of use and privacy policy shall be governed by Spanish law.
In case of dispute or disputes concerning the application or interpretation of such purchase conditions, the parties submit to the Courts of the consumer.
TAX INCLUDED IN ALL PRICES
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